Varun Raj Sharma

Managed comprehensive server infrastructure, including configuration, maintenance, and performance optimization.

Implemented and oversaw robust backup solutions, ensuring data integrity and rapid recovery capabilities.

Provided advanced technical support to users, resolving complex system and network issues efficiently.

Managed IT asset inventory, streamlining tracking processes and optimizing resource allocation.

Resolved network-related issues and administered Bitdefender security software, enhancing overall system security and network stability.

Managed vendor relationships for IT solutions and support, optimizing service delivery and cost-effectiveness.

Implemented server backup strategies and disaster recovery plans to enhance data security and minimize downtime.

Performed regular backups and disaster recovery procedures using industry-standard tools to prevent data loss.

Delivered daily technical support to users, effectively diagnosing and resolving a wide range of system and software issues.

Utilized expertise in Microsoft 365 and Azure to manage cloud-based services, user accounts, and collaborative environments.

Contributed to minimizing system downtime and improving overall user productivity through proactive problem-solving and maintenance.

Managed and maintained Active Directory, DNS, and DHCP services to ensure seamless network operations and user authentication.

Configured and troubleshot network devices including routers and switches, optimizing network performance and connectivity.

Applied strong understanding of OSI Model, TCP/IP, and ARP to effectively diagnose and resolve complex network and system issues.